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Propell National Valuers only employ members of the Australian Property Institute, who have attained the necessary tertiary qualifications and experience to complete valuation assessments. All directors and management staff are actively involved in the provision of valuation services with the key element being diligence with respect to quality control. Our proven quality control procedures are best practice in the valuation industry. Our stringent checking processes ensure a consistent service standard that Propell National Valuers is proud to present to all clients upon request.
All valuation staff is trained in company procedures and has the necessary tertiary qualifications and local experience to provide clients with an accurate interpretation of market data. Propell National Valuers maintains an ongoing training program through each office to ensure the business develops with the times and the company embraces all manner of technology, specifically those which will assist improving services to clients.
Support and administration staff is a key element in the structure of the business, their attention to detail assists in the quality control systems and their use of the database tracking technology assists clients with up to date knowledge on the progress of each file.
Propell National Valuers has developed systems that are considered the pinnacle of the valuation industry. The quality control procedures incorporate:
The office and data management systems provide a fail safe quality assurance tool which enables all levels of management to check the status of any valuation request.At Propell National Valuers, we pride ourselves on our level of communication, we promote a simple and effective system of communication that informs the client of the progress of their report. This can be achieved through either world wide web access, e-mail or facsimile. The standardisation of forms promotes efficiency and familiarity to our clients and keeping the information in a concise and simple format delivers the message quickly and effectively.